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Dial-up Support

Dial-up Support & Setup Instructions

Dial-up FAQs

What number do I need to dial to access mc.net?

There are numerous numbers available to you depending on where you are dialing from. Find your local dialup number.

I experience frequent disconnects, what could be the issue?

There can be many reasons why you are getting disconnected. These include:

  • Bad or old modem drivers. See your modem manufacturer for details.
  • Poor phone lines. Please call your phone provider to conduct a line test. Remove any phone splitters and fax machines from the line.
  • Virus or Spyware infection. Run up to date antivirus and spyware programs. Bring your computer into mc.net for a cleanup.
I just purchased service, but I can't connect to the Internet, what's wrong?

Please allow two hours after activation before attempting to connect to the Internet. If you continue to have problems contact technical support.

For more information, please contact us at 847-594-5111 or email support@mc.net